Spruce: Medical Communication 4.4.8

Spruce is a leading platform that offers HIPAA-compliant communication and care solutions outside of the traditional exam room. It provides a variety of features including calling, texting, faxing, secure messaging, video chat, and more - all conveniently accessible from one secure app with a unified team inbox. Catering to healthcare professionals and their patients, Spruce elevates clinical operations by offering powerful and user-friendly tools for team collaboration, panel management, telehealth services, business phone functionality, and automated custom communications.

Healthcare Professionals can take advantage of a free 14-day trial without the need for a credit card.

Patients can enjoy Spruce's services for free. Download the app to securely connect with your care team for messaging and telehealth services.

Spruce for Healthcare Professionals

• Get new phone and fax numbers or easily transfer your existing lines
• Access robust mobile and desktop apps
• Ensure compliance with built-in features such as automatic HIPAA Business Associate Agreement (BAA), two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communications
• Experience advanced phone system features like phone trees, multiple lines, secure voicemail, automated transcription, VoIP, and number sharing
• Utilize secure messaging and fax capabilities for individual and group communication, two-way SMS texting, and secure two-way eFax
• Enjoy secure video calling through telehealth services along with adaptive clinical questionnaires for patient intake and screening
• Automate after-hours operations with schedules that adjust your phone system and messaging accordingly
• Streamline communications with automation features like saving messages for reuse, scheduling messages for future delivery, and implementing automatic message responses for common needs
• Manage patient panels efficiently with contact and conversation tagging, patient list upload, advanced search functionality, bulk messaging, and customizable inbox configuration and communication routing for each team member
• Promote team collaboration through secure team chats, shared inboxes, internal notes, and @-paging, bringing the advantages of modern team software to the healthcare industry
• And more...!

Spruce for Patients

• Access the free and secure patient app on your mobile device or desktop
• Engage in video calls with your care team
• Send and receive secure messages, including the ability to share photos
• Receive alerts for new activity

If you're interested in connecting with your healthcare team on Spruce, simply ask them for an invitation. If they're not yet on Spruce, encourage them to sign up today!